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Frequently Asked Questions

Auction

What experience do you have in the charity auction sector?

Our experienced management team have a combined experience of 40 years in the charity auction and event management marketplace.

We pride ourselves in delivering a first-class experience for the charity, the talent and their supporters wishing to purchase one of our unique items.

What is the catch?!

None. None, whatsoever.

We have a transparent pricing structure to maximise the monies for each charity we work with.

The Good2Bid platform is provided completely free of charge for each and every talent and charity we work with.

We list the items, take the photographs, confirm authenticity and manage the payments, including postage and packing of each item for a percentage of the final sale price. This equates to around 20% and the final percentage will include all credit card charges as well.

I work with a charity and would like to make use of Good2Bid?

The easiest thing to do is to send us a note at info@good2bid.co.uk or use the Contact Us form. One of our team will be in touch.

What happens if I am outbid?

Our system will email you should you be outbid. To avoid disappointment we urge you to bid the maximum amount you are willing to pay - there are no additional costs for you as a buyer.

What other costs are there?

None - whatsoever. The winning bid is the price you pay. We will despatch the item for you within 3 days of receipt of your monies and the item will be sent by tracked delivery.

Should you wish for next day delivery please just use the Contact Us form and we will do our very best to assist. Please note that in some case additional P&P may apply.

What is the benefit of Good2Bid?

Our website enables charities and talent to connect with supporters from all over the world 24/7.

Most fundraising takes place at a charity event where some 5-600 people may attend. With Good2Bid we open up the item to many 1000s if not tens of thousands and have no geographical boundary restrictions.

This ensures that the charity makes the most money possible for each item listed. It also highlights the work of the talent who has given up his or her time to support them and this, in the vast amount of cases, goes unnoticed.

Are there any credit card charges?

No, none at all. We take that from the final sum you agree to pay. No additional costs will be paid by you.

How quickly do you post the item?

We will post within 72 hours of your winning bid payment being received.

If you need an item on next day delivery please just get in contact and we will do our very best to assist. In some cases there might be additional P&P charges.

Is my bid binding?

In a word - yes.

We clearly state that you must be in a position to pay for the item at the price you have entered. We ask you to confirm this before proceeding with your bid.

By bidding on an item and not fulfilling your contract we will have the right to place you under a Default Notice that will have a significant impact on your ability to take on any credit accounts.

And of course, you are stopping us providing an item to a genuine fan or supporter that has the means to pay and provide funds to help a charity with the excellent work they do.

If you have made a bid but, for whatever reason, struggling to fulfil your commitment please get in touch with us.

Talent

How do we know the authenticity of the item being offered?

You are right to ask - with so many online auction sites this is something that we feel particularly strongly about.

However, with Good2Bid you are buying from the charity an item that has been donated directly by the talent - we have images to support the item and direct contact with both talent and charity to authenticate each and every item on the Good2Bid website.

What is my favourite talent or charity is not listed?

Give us time because, we promise we will be working on it! Good2Bid has only recently come to market and we are working through the charities and talent who have contacted us.

If there is a certain talent or charity that you would like to see on Good2Bid charity auction platform why not drop us a note on the Contact Us form.

Are the items unique to Good2Bid?

The items listed are, in many cases, totally unique to Good2Bid and not available on other websites. There are some charities which might list them at an event they are running.

Why would a talent list an item?

For many reasons - and all of them relate around maximising their support of a chosen charity.

Many talent give up their time to promote the work of a chosen charity and the publicity they generate enables charities to "spread the word" even further and engage with as wide an audience as possible.

Add to this the massive social media reach that talent have across the various channels and you can quickly see that a charity might reach a few thousand with a tweet, a post or an image - this multiplied by hundreds of thousands when a talent does this.

By enabling fans to buy an item worn or a unique experience with a talent it raises much-needed funds from an audience that, in the vast majority of cases, will not have been to an event hosted by the charity.